I don't mind if you've got something nice to say about me
And I enjoy an accolade like the rest
You could take my picture and hang it in a gallery
Of all who's who and so-n-so's that used to be the best
At such'n'such ... it wouldn't matter much
I won't lie, it feels alright to see your name in lights
We all need an 'Atta boy' or 'Atta girl'
But in the end I'd like to hang my hat on more besides
The temporary trappings of this world
I want to leave a legacy
How will they remember me?
Did I choose to love? Did I point to You enough
To make a mark on things?
I want to leave an offering
A child of mercy and grace who
blessed your name unapologetically
And leave that kind of legacy
I don't have to look too far or too long awhile
To make a lengthly list of all that I enjoy
It's an accumulating trinket and a treasure pile
Where moth and rust, thieves and such will soon enough destroy
Not well traveled, not well read, not well-to-do or well bred
Just want to hear instead, "Well Done" good and faithful one...
it is no wonder that many ppl and articles that complained and report abt the BAD coustomer svc of Singapore. i have to admit that many times i thought mayb is the singaporeans' attitudes of just wanting to complain and being pampered. BUT after encountering with a few, in my opinion, lousy customer svc, and twice in 2 days, i have to say singapore's customer svc reali has to improve! and i have to justify myself by saying that each time i seek for help, i always tok in a nice way. in no way, intimidating or threatening them. which i think thats y, i got such treatments. do i reali have to say to them, "can i speak to ur manager?" or "someone in charge" then i will better treatment? pls, i erali dun wan to do that. looks bad on me and on them.
ydae i went to exchange my new mobile phone which i had bought less than a week at funan. it has this problem of keep shutting down itself and it got on my nerves as i have impt calls coming in these few days. i told the person abt its problem and the 1st thing that the person said, not to me, but loud enuf for me to hear.." this one ah... aiya.. headache.." then proceed to tell me... " this quite difficult lah, coz we alredi send the IMEI number to Singtel already, v hard to change... then i think this color also no stock.." then he proceed to check into his computer... and said, " we got no stock liao." FULL STOP. i looked at him and asked, " so?" he din even bother to explain to me wat he meant by no stock and wat im suppose to do when he said is out of stock. he then said, " i think u go down to the svc centre"... i was quite or rather very upset when he said that. i din bother much to say anything to him coz he obviously OBVIOUSLY just wan less problem and toruble to deal with. if i go svc centre, he can get away with everything. i went to the svc centre nevertheless. BUT on hindsight, i think i shld have told him off or demand for another model of the same value. and the IMEI number problem, is NOT MY problem wat! i think im too nice a person. sighz...
fortunately, the service at the Sony Ericsson svc centre was good..ah boh.. i had aredi in my mind thinking i WILL kick up a fuss. though the SE person told me they cant replace a new phone coz of their policy. i accepted it coz he is willing n bother to explain to me the thing properly and in a nice manner. YES! the way u say it makes a whole world of difference! the fact that he BOTHER to explain the whole thing makes me feel acceptable. and SE also loan me a phone while they repaired my current mobile.
and today, i called panasonic hotline to order my mobile batt. yes, it is spoiled and thats the reason y i went to buy a new hp. and since my hp was perfectly ok, just the spoiled batt, i decide to order a new one. uts lousy online store was problematic and cldnt register, so i decided to call. after waiting for a while, the person asked wat he can be of help. so i told him i want to make an order for a mobile batt. he said ok.. it will cost $28. something something ( i forgot the numbers. im nto someone who remembered such minute numbers). so i asked him, "oh..the website said is 21++".. and u noe wat he said... he said, "oh..then u try buying online lor"... i tell u i was terribly PISSED OFF! he must have thought that im a cheap skate or wat to say that. i told him that the website was problematic. and he said, "ya..thats wat quite a number of wat our customers feedback"... wah..that was it man, so he knew thats a problem with the website and he asked me to go and try online?? his attitude was..if u want to buy from me, buy lah.. u cant buy from anyone else. u dun wan this price, then forget it lor... wat kind of rubbish attitude was that? i din even say it was expensive. i was just thining abt the price diff. the website says 21, u say 28.. y the 7 difference?? and is a singapore e-store. is not even an international one! panasonic phone no longer in produce? u deserve it man.. for such lousy attitude. i shall boycott all panasonic products in my life. u will lose me as ur customer forever! just like i will never patronise creative products in my life ever too after that sickening experience!
frankly, im not someone who will speak out in front of the person, but i will boycott the place in the future and warning all my frens out there. i am a mktg student and i noe the value of a customer. theres just too much bad customer svc in spore. mayb is all over the world, i duno. but up till now, of all the ctries i travel to, spore has been the worst. mayb is coz i stayed in spore my whole life, so i will ahve more chance of experiencing bad customer svc..i duno.. but... spore's customer svc has never been known for good especially those of electronic goods.
update: the panasonic personnel did call to apologise to me after getting my email. however, i dun think they r v sincere in their apologising. AND the final price they gave me for their batt was difft from the one on the website AND the rude guy gave me. they still asked if i still want to order the batt which i told them that i was v unhappy with the avc and thus, i do not want it anymore. if they give me foc or even free delivery, i might get it. BUT the thing is, i still have to go down personally to collect the batt! ok, i have decided to just put my panasonic phone aside. and i just got to noe frm my fren that panasonic has all along has the problem with their batt which they cldnt resolve. so, i noe, i wun buy their phones or even their electronics agn. i just remembered that my discman's problem was the batteries too...
on the other hand, after the panasonic issue, i called dell abt another hardware problem of it. thankfully, the lady who picked up was very nice and has v good attitude and service. that makes me feel better and i din wan to think abt the panasonic issue anymore. so, within 2 days, i have 2 vs 2 scores in terms of good and bad customer svc. but obviously, we will nd mayb nd abt 10 gd ones just to forget abt that 2 bad ones...haha...
ok lah, and at a very random note, i had meatballs and chicken wings at ikea yesterday evening! haha.. nice nice.. wanted to buy that 1kg pack home to cook when i wan, but deter coz 1) think might be too much 2( i have to take care of my wt 3) im not gg home yet at that time, mayb 3 or 4h later, so not advisable 4) im saving! ... so maybe maybe, i will buy next time then...haha...
sighz..i cant believe im still at work in my ofc now... at 3.10am in the morning!! from the rate we are gg and the dumb bugs of the flash prgrams, my colleague and i wun be able to finish soon at all! and we are expected to finish it by 9am?!! -_-''
looking at the better side, i wun nd to come to work tmr...or rather today coz of the OT today or rather yesterday...haha... bleh...
arghh! i must be the queen of procrastination! i have so many things in my mind to do and some many things in my list to do... yet none of them interest me to touch them... oh.. procrastination is no good.. yet i just dun feel like doing anything other than nua-ing at home... discipline discipline!!
on another note, aiyo.. im reali getting quite broke.. :( err.. or rather not broke now but the sense of the knowing the amt that i have to spend... sighz... dun think too much... God is Jehovah Jireh, my Provider!
on another another note, i was just reminded abt a couple i saw on sat while i was on the way to zone mtg. this couple was sitting opposite me on the mrt. and they were quite a queer couple. both of them, sat quite close to each other, then proceed to turn on the music on their hp, i think is the ger's, then they shared an ear piece, then the guy slept, while the ger look on. doesnt sound wierd rite? but the way both of them behaved is lei.. coz thru-out the whole journey, none attempted to tok to each other. and other than just sharing the ear pc and changing songs, their whole body language are just wierd. if they were not sitting close to each other and sharing an ear piece, u will think they were just 2 strangers sitting next to each other and they both duno each other... i was thinking.. issit coz they were together for too long??
i was juz thinking... am i.. a person who is heartless... heartless in the sense of.. not being cruel.. but more of... not much feelings towards things ard me.. maybe except myself. true enuf, i care enuf for all my frens and family... or i think... but as these few mths or weeks past by... frens with problems or even when my family has a problem, i will be able to look past so easily. without even a thought of them. no words of encouragement. no words of condolences. it makes me wonder: do i really really care? they seemed to be all behind my mind until they came face to face with me again. do i noe wat is love? do i contain love within me? and wat exactly is love? how does love express itself? hw wld Jesus behave if He is in my shoes. is my heart numb towards things ard me? sighz.. im not exactly feeling emo.. but more of... wat kind of person am i? do i noe how to love?? or issit that protective shell of me coming on again. seemingly able to block all those unhappy memories or things that i dun wan to face or noe. those training since young... issit really like wat most psychologist says, that the mind is able to block those things that the person himself doesnt wan to remember?